MICHAEL BONHAM'S RESUME

 

Applications Programming: Business Information Systems

 

PO Box 384

George, IA  51237

(712) 301-8763

Kc5kdw@myrealbox.com

Objective:  To obtain a position using skills and education that offer growth with increasing responsibility.  To learn something new each day, and work towards a better                           future and mutual goals.

 
Education:                    Dakota State University – Madison, SD  57042 

                                                  May, 2001 - September, 2002

                                                  Associate Science in Applications Programming (Business Information Systems) Classes - Take a Look

                                    

                                     Air Force: Flight Simulator Specialist School - Classes - Take a Look

                                                   NCO Leadership School

                                                   USAF Occupational Safety Program – Supervisor Safety Training

                                                   AF Maintenance Data Collection System

                                                   Security Managers Training

                                                   OJT Trainer/Supervisor Training

                                      

Experience:                Alpha Omega Publications:  June, 2006 - January, 2011;  Technical Support Technician

                                       

                                        Diagnose and fix computer issues using all means available:  Phone, chat, email, and remote access to their computer.

                                        Documentation of all calls into the Sales Logix database.  Basic networking.  Loading and testing of various softwares.  Use of the SQL database,                                          and diagnosis of issues.  Support included both internal and external users, which includes teachers, administrators, technicians, parents and                                                    students.  Helped to get software loaded onto their servers.  Customer Service oriented calls for operation of software and how-to information.                                              Also basic maintenance of some web based applications and web browser settings.  I setup an internal wiki that was used to handle questions and                                         answers for many different issues.  

                               Argus Leader:  Sept, 2003 - June, 2006;  Operations Supervisor

                                       Supervion and training of delivery contractors.  Fixing and maintaining machines.  Management of accounts and computer files.  Breaking out the                                             routes amount the contractors.  Use of all office equipment.  Inventory and ordering of necessary supplies.                

                                   

                                ECCO, Inc – August, 2001 – September, 2003:  Residential Night Instructor

                                                  Care for residents within a group home.  Giving medication, and helping with all

                                                  aspects of every day life within the home. 

 

                                Iowa Thin Film Technologies – September, 1998 – July 2000: Process Technician          

                          Operating, maintaining, and monitoring of several machines in the creation of photovoltaic  

                          solar cells.  Includes, running checklists, and daily and hourly logs.

 

                                    

        Ball Plastics Corporation – November, 1996 – September, 1998

                                      Process Technician – Sidel Blowmolding, B&H Labeler Operator

                                                  Operated and maintained blow molding and labeler machines.  Working in a team based

                                                  company from startup.  Safety/Housekeeping Star-point, and team Sidel trainer.

                                    

                                 General Financial Supply – April-November, 1996:  Printing Press Operator

                          Operated Printing presses creating financial forms.

 

                                                                  Allied Management of Texas – 1992-1996:  Flight Data Specialist, Dispatcher

                          See U.S. Air Force for job discription as contractor.

 

         U.S. Air Force – June, 1982: 2 years:  Flight Simulator Specialist

                          Flying flight simulator, analyzing problems, reading electronic schematics, and fixing problems.

                                                          8 years: Base Operations, Airfield Management, Dispatcher

                          High visibility/high traffic customer service, serving inside and outside customers.  Checking

                          and addressing paperwork, and entering data into the computers.  Coordinating information

                          with other agencies through computer and multi-line telephones.  Disseminating emergency

                          information over various forms of communications equipment.  Logging information and

                          forms.  Completed periodic inspections of facilities, equipment, and programs.  Supervisor

                          and trainer.  Maintained Publications, and files.  Security Manager: General housekeeping.

 

 

Other Qualifications:              Excellent knowledge of Operating and maintaining a Windows based PC, both hardware and

                                                 software.  Excellent knowledge and use of all Microsoft Office suite software.

                                                 Ability to build and maintain computers.  Typing 40 to 50 + words a minute.  Writing manuals. 

                                                 (See link below)  Managing publications.  Worked on a printing press.  I have some basic accounting

                                                 and electronics.   I am a quick study, and if I don't know it, I go and learn how to do it.  

                                                

                                                 See the Manual I produced.  - This is in the pdf  format.  It is approximately 1 Meg in size.

                                                                                                You will need Adobe Acrobat Reader.  It is one that I completed in college.

    

                                                 Programming:     Cobol (Personal and Mainframe), Visual Basic, Net,

                                                                           and will be learning Html and C++

 

                                                 Other Software:  Microsoft Office: (Word, Excel, Access, Powerpoint, Frontpage,

                                                                           Outlook/Outlook Express), Adobe Frame Maker, Page Plus

                                                 Operating Systems: DOS, Windows 95/98/2000/XP/Vista/7,  some Linux and Mac.

Personal Interests:                  Ham Radio, Computers, Reading, Bicycling, Hiking, Canoeing, Plants/Gardening, Flying, etc.

                                                  I enjoy challenges, and learning new things.

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